Terms of Service
These terms cover access to the service, customer responsibilities, third-party integrations, and the legal framework for using Synapse Motion in production.
Effective date: June 16, 2026
These Terms of Service govern access to and use of the Synapse Motion platform, websites, integrations, reports, and related services. By using the service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent.
If you are using the platform for a company, clinic, or other entity, you represent that you have authority to bind that organization to these Terms.
You may use Synapse Motion only in compliance with applicable law and these Terms. You are responsible for the accuracy of data you provide, the permissions granted to your users, and the legality of any data or content imported through integrations.
You may not misuse the service, interfere with platform operations, attempt unauthorized access, reverse engineer protected systems except where permitted by law, or use the platform to violate privacy, healthcare, advertising, or consumer protection obligations.
You are responsible for maintaining the confidentiality of account credentials and for all activity occurring under your workspace. You must promptly notify us if you suspect unauthorized access or a security incident.
Workspace owners and administrators are responsible for managing user access, integrations, and configuration choices made within their organization.
Synapse Motion may connect to third-party platforms such as Meta, CRM systems, advertising tools, or analytics providers. Your use of those platforms remains subject to their own terms and policies.
We are not responsible for outages, API changes, permissions issues, data restrictions, or policy enforcement actions imposed by third-party providers.
Paid features, if any, are governed by the pricing and billing terms presented at the time of purchase. You are responsible for applicable taxes unless otherwise stated.
We may suspend or terminate access if required by law, if fees remain unpaid, if use creates security or legal risk, or if these Terms are materially breached.
Synapse Motion and its related technology, software, workflows, and materials remain our property or the property of our licensors. Except for limited usage rights granted under these Terms, no ownership is transferred to you.
If you provide suggestions, product feedback, or ideas, we may use them without restriction or compensation.
The service is provided on an as-is and as-available basis to the fullest extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, or business outcomes from any recommendation, report, automation, or integration.
To the maximum extent permitted by law, Synapse Motion will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data arising from use of the service.
We may update these Terms from time to time. Continued use of the service after updated Terms become effective constitutes acceptance of the revised Terms.
If you do not agree to a revised version, you must stop using the service.